Welcome to Products 4 You Buddy! We’re committed to delivering your order accurately, in good condition, and always on time. Please review our shipping policy to understand how we handle orders and deliveries.
1. Order Processing Time
- Processing Time: Orders are processed and shipped within 1-3 business days (Monday–Friday). During peak seasons, processing times may be slightly longer.
- Order Confirmation: You will receive a confirmation email after placing your order. Once your order is processed and shipped, a second email with tracking information will be sent.
2. Shipping Options & Delivery Times
We offer various shipping options to ensure you get the best service:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Calculated at checkout |
| Expedited Shipping | 2-5 business days | Calculated at checkout |
| International Shipping | 10-20 business days | Calculated at checkout |
Please Note: Delivery times are estimates and may vary due to factors beyond our control, such as holidays, weather delays, and postal carrier issues.
3. Shipping Fees & Taxes
- Shipping Fees: Shipping fees are based on the selected shipping method and your location. Fees will be calculated and displayed during checkout.
- Taxes and Duties: For international orders, additional taxes, duties, or customs fees may apply and are the responsibility of the customer.
4. Tracking Your Order
All orders come with a tracking number, allowing you to follow your package’s journey from our store to your door. Once your order ships, you’ll receive an email with your tracking information.
5. Delivery Issues
We want every order to arrive smoothly, but if you encounter any issues, please let us know right away.
- Lost or Stolen Packages: Products 4 You Buddy is not liable for lost or stolen packages confirmed to be delivered to the address provided. We recommend contacting your local carrier for help in such cases.
- Incorrect Addresses: If you provided an incorrect address, please contact us immediately. We’ll do our best to correct it if your package hasn’t shipped. Unfortunately, we are not responsible for packages sent to incorrect addresses entered at checkout.
- Delayed Deliveries: Occasionally, there may be delays with shipping partners. We encourage you to check the tracking link provided in your email for updates.
6. Returns and Exchanges
If you’re unsatisfied with your purchase, please review our Return Policy. We accept returns within 30 days of delivery, provided items are in original, unused condition.
7. Contact Us
For any questions or concerns about our Shipping Policy, please reach out to our Customer Support team:
- Email: products4youbuddy@gmail.com
- Phone: 725-227-3185
We appreciate your understanding and trust in Products 4 You Buddy. Our goal is to make your shopping experience as seamless and enjoyable as possible