Domestic shipping (US and Canada)
Here are the options available for domestic orders within the US and Canada:
- Flat Rate (Standard): Delivery in 3–4 business days after fulfillment.
- Standard rate with CO₂ offsetting: Delivery in 3–4 business days after fulfillment. This method supports carbon emissions offsetting.
- Express: Faster delivery in 1–3 business days after fulfillment.
International shipping (US and Canada)
For international shipments from our US and Canadian facilities, available options include:
- Flat Rate (Standard): Delivery in 5–20 business days after fulfillment.
- Standard rate with CO₂ offsetting: Also takes 5–20 business days and includes carbon emissions offsetting.
- Standard DDP (Delivered Duties Paid): For Canada only. Delivery in 3–5 business days after fulfillment (up to 12 business days to the Atlantic region).
- Express: Delivery in 1–3 business days after fulfillment.
International shipping (Europe)
When shipping from our European locations, your international options are:
- Flat Rate (Standard): Delivery in 5–20 business days after fulfillment.
- Standard rate with CO₂ offsetting: Delivery in 5–20 business days with carbon emissions offsetting.
- Standard DDP (Delivered Duties Paid): For the UK only. Delivery in 3–7 business days after fulfillment.
- Express: Delivery in 1–3 business days after fulfillment.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 7 days of receipt. We will assist you in filing a claim or arrange a replacement if applicable.